AXLR8 Maintenance App

Check out this video showing how it works on the mobile app and also in HQ office where jobs are managed.

The AXLR8 Maintenance App is perfect for reporting safety problems or just logging items for repair in your school, hospital, hotel, stadium factory, plant, power station, refinery or any facility.

It works on an app and the fault reporting is as easy as See Snap Send. You notice a problem (broken window, slip hazard, etc.) take a photo and hit send.

Then the central system takes over and a manager can allocate someone to fix it, deal with subcontractors or allocate it to site staff, insurance claims, prevention, risk and accident register and photo evidence of completed work alongside the pictures in the original report.

Dayholi 360 degree 8k video live streaming

Dayholi 360 degree 8k video live streaming

Had the great pleasure to meet up with client of more than ten years, Fjolla Holzleithner at Jaks in Kensington yesterday for lunch.
Her team were over from Austria setting up the 360 degree Live stream 8k video feed and I was able to trial it myself. The detail is stunning and the applications are endless for brand marketing. You could see the cellars where your champagne comes from or visit the forest where your perfume started out in nature.
It could help with any number of other business goals. For example one of the demonstrations was of a large festival. I felt as though I was actually there. Imagine the applications in crowd steward safety training. I saw the live 8k streaming of ice hockey in Graz (Austria) in 360 degree surround vison and sound. What a tool for event directors who can be in several places in real time.
The Dayholi roadshow is in London till 23rd Feb if you can make it.

I know. 8K 360 deg video live streaming across Europe should be impossible. However, I saw it. I guess they have special pixies in their hardware.

Cyber Essential Plus 2023-4

AXLR8 are delighted to have achieved Cyber Essential Plus again this year. The standard has risen due to an increased international growth in cyber threats. So AXLR8 have also had to work even harder to meet the challenge.

Thanks once again to our team at Right Cue who have advised us and helped us raise our game and improve internal processes and systems to be better prepared.

Cyber Essentials Renewal for 2022-3

We have just passed our Cyber Essentials audit for this year. This year’s assessment was much tougher than last year but we were given notice about that by our assessor 12 months ago and have upgraded many of our resources to overtake the evolving threats.

AXLR8 Cyber Essentials 2022-3
AXLR8 Cyber Essentials 2022-3 certificate

Thanks as ever to the clear guidance and explanations from RightCue.

Next we have Pen Testing and following that in Late December, we start our Cyber Essentials Plus preparatory scans and physical audit. If you have not been through this process with your company, please think about it. The cyber threats are real and we highly recommend Cyber Essentials for cyber peace of mind and now use it for the more stringent Cyber Essentials Plus exercise each year.

Audit trail

If you need to know who did what and when on the AXLR8 system, you can refer to the comprehensive audit data that is recorded as your users work.

This article from our public sector website demonstrates an example from workflow in a business area with very strict compliance compliance requirements. There are examples from our finance and staffing clients, as you can imagine.

However, the monitoring is mostly used not for compliance or establishing who was responsible for a change or for “Big Brother” staff monitoring. It is mostly used on a day-to-day basis for training and occasionally for diagnostics.

Audit trail data is also used for KPIs examples we have put into AXLR8 Reports (also spreadsheets, pivot tables and Power BI models) recently, include:

  • recruitment applicant tracking progress (time in different job application stages from application to interview, to hiring, etc.
  • sales KPIs – client contact activity rates, follow ups, etc.

Please let us know if there are audit data you need and your AXLR8 consultant will assist you to find an existing report or create a new report using AXLR8 RB.

Start up companies using AXLR8

Start up companies using AXLR8

It is an old adage that more companies go bust coming out of recessions and depressions than during them. So now there are very competent managers who are starting out with their new businesses and using AXLR8 from the very beginning.

AXLR8 packages for startups

We have responded with a start up pricing package. It is summarised as: “Start at a low cost whilst you need to keep costs and risks down. Pay us more when you get richer”. So we are effectively investing in start ups. Obviously, some make it and some do not – for all sorts of reasons.

Many are staffing companies where their previous employers went bust. Most are successful. See this article. There are no surprises why some succeed and some fail – hard work and keeping lots of plates spinning.

We are just exploring and testing different offers customised for startups. It really started when we had to lend money to clients during the recessionary period in order to keep their systems going. The reason for this was that their services have not been required for two years! Thankfully, most of those have recovered and are paying us back as their shift numbers increase.

Others have come across from competitors who have been left with balance sheets tens of thousands underwater and in two cases a quarter of a million under. So make sure you check out the financials of any prospective supplier before gambling your business future on them!

Paxton Net2 Integration improvements coming up

With the arrival of the new football season and other stadium management challenges, we have a short window of dev time for major enhancements.

We will be using the new Paxton development and test kit we have purchased. This will speed the programming and testing cycles up enormously.

This is a mature integration. It has run at live high traffic staff check in locations for several years now. However, it needs to evolve with changing business and systems requirements. We have identified many areas for improvement.

We will be focussed on robustness, reliability, auto restart to heal problems caused by onsite systems maintenance, power failures, etc. Also, we are improving the alerts system telling us when something has gone wrong at a client site.

We have many new ideas including utilities to match up card data which is sometimes not the same in AXLR8 as in Paxton – a common problem we know happens in other stadium systems. So that will be a great step forward. A recent site visit identified 12 ideas that would make the system better for the end user both during the high pressure match day and also in pre- and post-match administration.

Thanks to our clients for their patience and diligent feedback and understanding.

Thanks also to our great partners like Computer Care, FSL and Paxton. Without your help and specialist expertise, this would have been tough. We really appreciate the open discussions and constant attention to detail and cooperative, problem solving approach.

Please read more on our specialist staffing website.

Business foundations

In recent article, we looked at what checklist items you should look for in a SaaS supplier for your business critical applications. We included security accreditations and a solid reliable support team and a long track record of client retention.

One of the most important factors now is financial stability of your critical suppliers. If your supplier goes bust, the outcome for your business is unpredictable. A key part of many crashes over the last two hundred years is the domino effect of good businesses being taken down by bad businesses.

Due to the pandemic, we have lived through challenging times. Like many historical downturns, it will be followed by more economic turbulence. This time it looks like the war in Ukraine will have many side effects. In previous crashes and recessions and macro economic financial upheavals, more businesses failed after the recession than on entry or during the down times. So now is the key time to check out your SaaS supplier.

At AXLR8, we did this market analysis recently. AXLR8 have a strong balance sheet and have never borrowed money. This careful financial approach has meant personal sacrifice but has left us financially much stronger than our competitors. Losses in the down times are covered by hard earned reserves. This is important because our clients rely upon us for their operational systems – now and in the future.

We recently benchmarked our balance sheet against competitors. Like us they must pay wages and keep servers running in the cloud. Both are expensive with unpredictable costs – especially for security enhancements to counter ever increasing threats. One way they may be saving money that is invisible in customer service, is to skimp on expensive security upgrades. This is the equivalent for your business, of an airline not bothering with maintenance and pre flight safety checks on their aircraft.

With a simple Companies House check, we discovered that we have been competing in most of our core markets with our own positive balance sheet but this is not the rule. There are companies with one employee who have been steadily drifting more and more negative for years. What will his clients do if his wife tells him to go and get a proper job? Worse, there are two companies with fantastic websites and a few good references who are £250k underwater and one has not published their accounts for two years! They should swallow their pride and merge or sell out because they are risking huge damage for their clients.

So, take five minutes to check out your SaaS supplier and assess the consequences of their failure. If you are about to buy a system, again, check their finances not just how nice their website and screens look.

Duty of Care: Business Travel Safety

Duty of Care: Business Travel Safety

As a supplier of lone worker applications we were thinking about our own commuting to and from AXLR8 and business travel in general which is growing now in the UK as people in commerce are mostly back in the office. The employer has to take due care of workers. The law also stipulates1 that the staff must carry some responsibility for their own safety.

Every Monday morning we have our regular sales and management meetings. Yesterday, we added in a tyre check.

Lessons learned

  • Know what your pressures are. This will be in the glove compartment, door frame of door edge or in the owners manual. Failing that, try online and at a professional main dealer
  • Set an alarm every week (Sunday morning?) with you tyre pressures on it and the car. So Mine says Hyundai 36F&B and Toyota 33F 32B (B is back wheels and F is front wheels)
  • If you have a foot pump use that in the convenience of your home but check it monthly against the garage with a professional pump for peace of mind.
  • If you use a garage or supermarket petrol station please do not hog the machine and hold up the queue whist you take your valve caps off. Unscrew the caps whilst you wait in the queue. Then you will be able to pump your tyres up in less time and use less change in the machine. Once filled, immediately move your car forward a few yards to let the next person into the machine area to pump their tyres whilst you replace your caps. The quicker the queue, the less likely someone who joined it with the best of intentions will give up.
  • It is better to get you hands dirty than to have a crash.

Don’t forget oil, windscreen awash liquid, radiator, etc., as well!

Stay safe. Prepare for all trips and build in time to pause and allow others out of turnings and not have to speed. Planning is everything. Distractions are dangerous. If you get in a car tired and cause a crash, nobody will congratulate you on your work ethic.

1 If you are an employer or employee Health and Safety law needs professional advice. However, if you want to read up and acquire general knowledge, google The Health and Safety at Work Act 1974 and the Health and Safety at Work regulations 1999.

ACF Direct Case Study

Finance Solutions for Business

AXLR8 have worked tirelessly to develop a bespoke Proposal System, CRM and Quotation tool on our behalf. They have been extremely supportive.

Simon Rose
Managing Director

ACF Direct have been using AXLR8’s finance system for 5 years and this case study demonstrates why.  

System choice

In 2016 ACF Direct’s system was retired from the marketplace, leaving them in the position of having to research other options. They knew what they liked with their old system and wanted to replicate this elsewhere; being the software authors, AXLR8 was able to offer this to them. Additionally, AXLR8’s finance system had extra features that reduced the cost of compliance and increased the quality and transparency of their information for audits.

AXLR8 are widely used in the financial services community.  Our systems are used for investor relationship management, KYC, money laundering checks and many other compliance requirements.

AXLR8 are renowned for keeping all customer details, files, documents, notes, and correspondence in one place, enabling easy profiling of contacts.  This saves your team time that they can spend with clients instead. 

ACF Direct were able to benefit from additional automation:

  • Trigaware(TM) alerts you to important dates such as  imminent expiry of contracts or DPA permission, etc.
  • ExchangeVault stores emails, skype and other calls with clients’ files so that you never have to add them manually.

Project challenges

ACF Direct’s main project challenges were that they needed:

  • CRM
  • To be able to process proposals quickly
  • Calculator
  • Ability to find new customers fast
  • To be able to produce reports
  • To be compliant within their industry with ease
  • To provide information for auditing purposes


AXLR8 offered ACF Direct a cost-effective solution which addressed all their challenges in one go whilst giving them extra features that would benefit their business. Their main challenge was solved with AXLR8’s proposal management system as it processes proposals efficiently and with ease, including having the calculator they need for their day-to-day activities.


Extra features like the new AXLR8 portals made it easier for them to put more energy and be better informed in their client relationships; this helped them grow to where they are today.

AXLR8’s Mailing Manager enables them to send bulk marketing mailings to profiled prospects in seconds, so increasing their visibility in the marketplace, and ultimately bringing in new business.

AXLR8’s Trigaware system and ExchangeVault helped ACF Direct keep on top of their procedures to stay compliant within the finance industry.