Working Lunch with AXLR8: Public Sector

AXLR8 will be running a free series of training courses for the Public Sector covering the AXLR8 IRM (Information Request Manager) system for FOI, SAR, Reviews and Appeals and Complaints.

We hope you will find these workshops as useful as AXLR8’s commercial clients did in September’s very successful series for their industries.

The 12 sessions will run at 12:30 on Wednesdays from November 10th, 2021 to February 16th, 2022.

We run all our sessions over Zoom because of the quality of presentation and reliability. However, the feedback is that this is not possible for most public sector sites. Therefore, we will run it over MS Teams. Please be patient in the first couple of sessions whilst we find our feet using this as a webinar medium.

The agenda for the training sessions are as follows:

DayTitleAgendaAimed atDate
1Introduction – overview and definitionsWorkflow supported definitions list management of an IRUsers10th November
2Workflow KPIsDashboards, tracking IRs.Users17th November
3Logging a requestRequest creation, auto creation, adding notes, adding documentsUsers24th November 
4IRs and activities (tasks)Activities required to achieve the response to the IR.Users1st December
5Progress trackingThe calendar: Bank holidays, FOIs and SARs. Public and private notes and documents. Alerts, triggers and expediting weekend, working days and holidays. Users8th December
6Information request manager portalAccess rules, applicant blind, reports, documents and updating progress.Users15th December 
7Reviews and appealsReviews, appeals, timescales & audit. How to read audit trails, notes, history and mail attach. Users12th January 
8Public disclosure logPreparation and clean up, notes, documents, privacy. API for web presentation.SuperUsers19th January 
9Super user functions 1Data cleaning and retention, keeping your data clean, removing duplicates, DPIA and information asset register. SuperUsers26th January 
10Super user functions 2Drop down menus, lookups, labelsSuperUsers2nd February 
11Super user functions 3Report builderSuperUsers9th February
12Super user functions 4Creating new user accounts, granting and revoking access rights.SuperUsers16th February 

For more information on our Information Compliance Systems: http://www.requesttracker.co.uk/

AXLR8 Cyber Essentials

We are excited to announce that we have passed our assessment for the current Cyber Essentials again this year! In November 2021 we are returning to Penetration Testing to update findings from 2020 from an outside expert party. In December 2021 we will be audited for Cyber Essentials Plus.

We can highly recommend the detailed, professional prompt and practical approach of RightCue Assurance who led us through the process once again. Thanks!

With their help we are now preparing for Cyber Essentials + in the next two months.

#cybersecurity#datasecurity#GPDR#cyberessentials#completedproject#compliance#IASMEconsortium

Power cut today

There is a power problem in our area.

Telephones

The phones will still work. We have configured the RingCentral system to receive calls on selected mobiles. Client calls should be dealt with but we may be a little terse with incoming cold sales calls today.

Support Email

We will forward Support to a temporary mail box which will be monitored. So, you may receive an error message from our office server but the support email will get to the team. Some will be working at home.

Timecales

SSEN are working on it and will keep us updated. The local socials are going bonkers. Lights flickering occasionally everywhere.

Prevention

Hopefully, the problem will only last a few hours. Although we have large UPS storage, we will be looking for bigger reserve supplies for the office.

NACFB conference at the NEC

On 30th September, a team of us from AXLR8 went to our first trade show since lockdown. It was very professionally organised and run.

Great to meet up with so many clients and other potential technical and business collaborators.

The resilient commercial finance market is alive and kicking!

To learn more about how AXLR8 help your finance broker find more clients and process proposals quickly and easily, please contact us at 01344 776500 or send us an email.