AXLR8 will be running a free series of training courses for the Public Sector covering the AXLR8 IRM (Information Request Manager) system for FOI, SAR, Reviews and Appeals and Complaints.
We hope you will find these workshops as useful as AXLR8’s commercial clients did in September’s very successful series for their industries.
The 12 sessions will run at 12:30 on Wednesdays from November 10th, 2021 to February 16th, 2022.
We run all our sessions over Zoom because of the quality of presentation and reliability. However, the feedback is that this is not possible for most public sector sites. Therefore, we will run it over MS Teams. Please be patient in the first couple of sessions whilst we find our feet using this as a webinar medium.
The agenda for the training sessions are as follows:
|Introduction – overview and definitions
|Workflow supported definitions list management of an IR
|Dashboards, tracking IRs.
|Logging a request
|Request creation, auto creation, adding notes, adding documents
|IRs and activities (tasks)
|Activities required to achieve the response to the IR.
|The calendar: Bank holidays, FOIs and SARs. Public and private notes and documents. Alerts, triggers and expediting weekend, working days and holidays.
|Information request manager portal
|Access rules, applicant blind, reports, documents and updating progress.
|Reviews and appeals
|Reviews, appeals, timescales & audit. How to read audit trails, notes, history and mail attach.
|Public disclosure log
|Preparation and clean up, notes, documents, privacy. API for web presentation.
|Super user functions 1
|Data cleaning and retention, keeping your data clean, removing duplicates, DPIA and information asset register.
|Super user functions 2
|Drop down menus, lookups, labels
|Super user functions 3
|Super user functions 4
|Creating new user accounts, granting and revoking access rights.
For more information on our Information Compliance Systems: http://www.requesttracker.co.uk/